FAQ
Clear answers before you enroll a phone.
Does Farminghub Call Analyzer replace the phone dialer?
No. Agents keep using the Android phone’s existing dialer. With consent, the app reads permitted call-log activity from an enrolled device.
Is the dashboard real-time?
No. The web dashboard is explicitly labeled as updating every 20 seconds. Device delivery can also wait for connectivity and Android background scheduling.
Does it record every call?
No. Farminghub Call Analyzer does not capture call audio. A supported phone may import a recording made by its own manufacturer dialer after the feature is enabled and consented to.
What happens on Google Dialer or an unsupported phone?
Call metadata can still sync. Recording import remains unavailable unless that exact phone and software version exposes a supported, user-approved file path.
How does dual-SIM attribution work?
The app sends the SIM evidence Android exposes and the product stores a mapping method and confidence. When evidence is insufficient, the SIM remains unresolved.
Can agents see every organization call?
No. The API enforces role boundaries. Agents are limited to their own scoped activity; managers and administrators receive their defined organization views.
Can we try it without sharing our data?
Yes. The public product tour uses only synthetic names, masked numbers and illustrative metrics. A guided demo also uses synthetic data.
How do we get started?
Onboarding is currently sales-assisted. Use the demo-request page to open a real email handoff and include the phone models your team uses.
Need a device-specific answer? Contact us.
See the workflow with your team in mind
We'll use synthetic data to walk through Farminghub Call Analyzer, then discuss the phones and process you actually use.