Verified capability
Call analytics dashboard
Move from scattered phone logs to a shared operational view.
What it does
Review call volume, outcomes, talk time, peak hours and agent activity in the organization timezone.
- Provides summary, daily and hourly views derived from organization-scoped call facts.
- Calculates answered rates and rankings from documented server-side definitions.
- Exports spreadsheet-safe CSV with formula-like cell values neutralized.
See the workflow with your team in mind
We'll use synthetic data to walk through Farminghub Call Analyzer, then discuss the phones and process you actually use.